Return policy was born with the desire to bring customers the best shopping experience, products when sent to customers are always guaranteed to be brand new, quality, true to the description and image. photos on the website.

1. WHAT SHOULD THE CUSTOMERS CHANGE PRODUCTS?

Customers are allowed to exchange products for another product when they receive a product that does not match the description on the website, the product is faulty by the manufacturer, simply is no longer satisfied with the purchased product.

2. HOW TO RETURN THE PRODUCT?

• Option 2: Exchange by post: please send products, accompanying accessories, promotional gifts (if any), accompanied by bill of lading and VAT invoice (if any) to the following address: Business Centre,Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.
After receiving the product, the shop will conduct a product inspection according to the product exchange policy (this process takes about 2-3 days). The shop will notify customers of the results by phone and text message after the inspection is completed.